Outsourcing your Pension Fund IT Support?

For most pension funds, hiring an external IT support role can help solve most of the issues the average pension fund faces. Outsourcing IT support will free up time for your internal staff, giving them more availability to concentrate on strategic operations instead of helping with mundane support tasks like resetting passwords or troubleshooting slow internet speeds. Hiring a qualified professional to manage your services means someone can be constantly and proactively monitoring your systems before issues become problems. Here are more benefits that you can reap from outsourcing your IT support in the finance industry:

1. You Can Focus on Business

When you outsource your IT support for tasks like infrastructure upgrades and maintenance of your systems, you have more time to prioritize your actual business and create value for your services. Your in-house teams can be allotted to higher priorities and have more time to work on what matters for the business. They’ll be free to work on special projects that focus on your business.

A pension fund in-house IT team knows more than anyone else what they should be doing for the business, and outsourcing IT service keeps them aligned to the challenges of the business instead of spending their time as an in-house help desk.

2. Get the 24/7 Attention You Need

As mentioned above, IT issues aren’t contained inside normal business hours. Having said that, it’s crucial to have constant systems monitoring so you can effectively and proactively take care of IT issues when they arise. If you outsource your pension fund’s IT support, your business can receive around-the-clock support and experts can identify potential problems without your business taking a hit.

3. Ultraquick Resolution Solutions

Your IT partner should be one you trust to hold themselves accountable. They should be obsessed with meeting SLAs and interested in providing you with the speediest response times in the industry. They will give you constant measurements and analytics of your systems. Your MSP should be developing and using automation for every alert, thereby reducing drastically the time needed to resolve technical problems. 

4. Gold Star Service

Top-notch pension plans need excellent support from an IT provider that also specializes in asset management services. Having a highly-specialized MSP means you’re getting a rare breed of elite IT professionals who understand the specific needs of your environment in the investment sector with special attention to pension funds. They will have deep domain knowledge in the financial services sector and can get on top of issues thoroughly and quickly.

Welo has vast experience with hedge funds and investment solutions, and we have hundreds of customers who trust us to keep their businesses running and secure. Contact us today to learn more.

Suggested Content